Using Effective Counseling to Improve Employee Productivity
This course helps supervisors become familiar with the process of counseling and discover ways that counseling can be used as a strategy to address poor employee performance.
As a prerequisite to this course, the learner should have a working knowledge of Civil Service Law and rules, and practical skills in counseling, discipline, and performance evaluation.
- Defining counseling and when it is appropriate
- Conducting a counseling session
- Writing a counseling memo
- Identifying and addressing poor performance and behavior problems
½ day (2 hours)
Phone number: (518) 474-6772
Only Available Online