Gender Identity Toolkit

Gender Identity Toolkit
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SLMS Course Code

GOER_GENDER_ID

Audience

All New York State employees

Description

Participants will be introduced to key terms, language, concepts, and laws related to fostering a respectful workplace and appropriate customer service to individuals who are transgender or gender nonconforming (TGNC). 

Topics

  • Language primer: Terms, definitions, and acronyms
  • Information for supervisors and human resources staff
  • Serving TGNC customers
  • Names and pronouns: Talk to me
  • How to be an ally: Affirmative support in the workplace
  • Laws, policies, and regulatory agencies
  • Transition planning and other resources for TGNC employees