Language Access for Frontline Staff

Language Access for Frontline Staff
SHARE

Audience

Employees who have direct contact with the public, and managers and supervisors of employees who have direct contact with the public.

Description

Participants will review information on the importance of language access and how agencies implement Executive Order 26: Statewide Language Access Policy.

Topics

  • What is language access
  • Executive Order 26 and language access laws
  • Communicating in plain language
  • Providing language access services

Length

Approximately 45 minutes