Getting answers to many of your FSA questions is now easier than ever. The FSA administrator, HealthEquity, offers you a variety of resources to make inquiries about your FSA.
You will be able to access your account information by logging in to the FSA administrator's participant site at participant.wageworks.com/nysfsa. Once logged in, you will see your account dashboard and find answers to many of your questions by using the navigational tabs located near the top of the screen. You can also use your smartphone to manage your account with the mobile app.
If you are enrolling in the FSA for the first time for the 2021 plan year, you will need to register as a first-time user. Click on the Register link, then follow the instructions for the First-Time User Registration process. You will need to enter the last four digits of your NYS EMPLID in the ID Code box on the Identify Yourself screen. Once you have completed the registration process, you can access your online account information any time by logging in to the WageWorks participant site.
After you login to your online account, you can check the status of your claims, download or view a report of your claims history, access information about eligible FSA expenses, and submit your claims online.
View your account balance and reimbursement transactions and download or view a report of your reimbursement history.
Click on the Profile link at the top of the screen to update your contact information, change your password, select your preferences for receiving information from the FSA administrator, authorize individuals to contact the FSA administrator about your account, and select the method for receiving claims reimbursements.
If you decide to enroll in the direct deposit option, you will have quicker access to your reimbursements by eliminating mail time. To enroll in direct deposit, login to your account at participant.wageworks.com/NYSFSA, click on the Profile link at the top of the screen, then click on the Reimbursement Method tab on the left side of the screen. Enter your banking information on the screen and click on the Save Changes button. If you enroll in direct deposit and make a change to your bank account at a later date, you will need to update the banking information saved in your Profile.
Alerts & Messages
Click on the Alerts & Messages link at the top of the screen to view important messages and reminders about your account and the FSA program.