group of coworkers around a table talking and listening

Respectful Communications in the Workplace

Respectful Communications in the Workplace
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SLMS Course Code

GOER_RCW

Audience

All New York State employees

Description

Participants are provided with tools and techniques for improving communication in the workplace. Case studies, small group discussions, and listening skill building activities are included.

Topics

  • Interpersonal communication
  • Personal responsibility
  • Keys to effective communication
  • Disrespect in the workplace
  • Self-respect/assertive behaviors
  • Responding with respect to workplace clashes

Length

One day